Wednesday, October 5, 2011

Is A+ insurance really that ??

A + insurance carriers does not really mean how they handle you the customer , it is
based on financial standings to have enough money to settle a claim you submit .
Insurance comes in so many packages , cheap is just that . The largest disappointment
of claim handling is the fact that you don't get it your way . Years of paying don't give
you clout at a repair shop ,that's the agent who loves you paying the policy year after
year , and a shop ONLY follows what the insurance carrier says , not what the customer says.
The truth of the matter is know your policy ,ask the agent ,and know it before it is that day .
The # 1 customer complaint is use of aftermarket parts , can you believe it .
Please don't think this is crazy , they may look good to some , and pass the insurance spending decision
but that is because they are spending the money you already gave them , and in most cases
more than your yearly premium . The money saved is really easy .
100 cars a week in repair - insurance saves 100 dollars per car in after market parts usage -
**** 10,000 dollars to them , think about it they do .

Tuesday, September 27, 2011

A step back

Through the last month I did not get a post out , and I wanted to get back in the swing .
We left off with hidden information in the work on your car . California is expensive and
adding to that cost with no explanation is what has me here in the first place. My background is
extensive in the Auto Body repair industry , and after almost 30 years I have to vent out . I
have seen so many changes , and with the latest wave of "stick it to consumers " I had to start
writing this blog .
When you sit down for insurance , please make sure you sit down ! and read it  !
Please take the time to understand your policy , you can spend the money and not know what you have at all , unless you have had something to make you bring out a question . Now if you shop price then go ahead and take what you paid for , but if you have a budget and you are looking for product and feature you need to compare , " they are not all the same " .  I want to hit on this for a minute , "full coverage " is not full coverage of what ever you want , and most definately is not going to cover rental car after a accident , it is a ride along product , you can have it if you pay additional ,and you need to know that .

Monday, August 8, 2011

Something you may see ,or you may not .

What would you look for on your newly repaired car , would you know ?
First and foremost everyone looks at how much was the repair , well look for some other signs of price catchers , for instance Aftermarket Part , LKQ Part , Competative Price Part , and then ask what was it, and make sure it looks like what you want , not to say these parts are going to stand out , but some times they do
and you don't see it till some time in the future , then you get upset and it get's nuts to go back and resolve the " you did'nt tell me " or "it's not like it used to be " status .
Another area of growing concern is , do you know your rights , yea your rights , to use a part from Honda on your car , or does your Insurance say ( right next to your signature ) that your repairs are to use cost effective measures , to be compliant to their negototiations , to save money , or that you will get parts they like from wherever to make them happy .

Tuesday, August 2, 2011

And this is what it comes to .

It is 2011 is'nt it ?  Well I have seen many things for a cost effective repair to be done and this one takes the cake . Would you want your car to have a Used Frame Rail put in it  ? Well it's 2011 and it being done my friend , and it could be YOU next !! I cannot go into detail for everything to be exposed , but damn if it kills me to see this done . The real extent in plain english is that your car gets damaged , a estimate id written for body repairs , and just after the repairs start the managing insurance carrier or its assigned management from within a shop decides to change things , now this is normal , really it is happening all day long , but is it in your best interest , well that is the problem , a service writer would not want to tell you everything that has changed , why , because you would be upset , and then the insurance carrier that pressures the repair facility to this kind of work would say it was the shops decision , and low and behold the shop is the Bad Guy ,when all along the shop is being pressured to cut corners !!

Tuesday, July 26, 2011

Can you tell the difference ??

Today is a day for history , not only did a insurance company dictate regulation to a customer , it did it to the person thats the claimant ( second party to damage ) and got away with it . Have you ever really looked at a Auto Body estimate to see what parts are being used ? A insurance carrier pushes so hard on the repair facility for discounts and key performance indicators ,customer service , and then has now put the burden of advisement for parts usage on the shop service writer , and is getting away with it . Watch the estimate  and see what parts are being used and you might be surprised , its not the same as what the car was made with !

Tuesday, July 19, 2011

In the 21st Century ,Can you believe it !

I wanted to share with people a trend in Auto Repairs people may not know about , "clipping " or "sectioning" , now this was the old term for taking a used car from a wrecking yard and cutting your wrecked car and putting the two together ! Wow you might say , well yes , and it's back ! This process is being used today in Auto Body Repair from leading insurance companies as a way to save money ,and unless you know what your estimate or repair order says , you could get this on your next collision repair . Now I have to say , a bolt on fender or door is one thing , thats been smart since saving money was invented , but to take two wrecked cars and make them one , not what is in the best interest , and there are lots to say about this !!

Monday, July 11, 2011

aftermarket parts ??

In all the mis -guided things that a insurance company could pull on a consumer , is the Aftermarket Parts usage terms. I want to share the latest of all push comes to shove propositions , so if you have a strong policy that covers your car with a leading company , you probably have the right to Original Equipment parts after a accident , if you have sub insurance carrier or discount product it only entitles you to After Market repair parts as acceptable to repairs . The latest item to get shoved around is the owner of a mid policy has to accept the repair process of the insured carrier if they want the claim covered as a claimant , or use their own carrier , and pay deductables and then subrogate for future re-imbersement , this in terms means your Honda Accord has to get a After Market fender if you get hit by another Honda that has this policy in effect , although if this had not happened you would still have the Original Part with a VIN tag , or at worst if you wrecked you would at least get a Honda fender back to your Honda !!!